16 1 10 Kerry Patterson Primary Author joseph Grenny Additional Author Ron McMillan Additional Author Al Switzler Additional Author mixed material Jakarta SUN 2002 conversation.png.png WIT & Dr. Erhans Anggawirya Primary Author mixed material Jakarta Ercontara Rajawali 2001 B6303.png.png Witono Hidayat Yuliadi Additional Author mixed material 9786021595237 Jakarta Padi 2014 download_-_2020-01-03T201211.371.jpg.jpg Paul Horowitz Primary Author Winfield Hill Primary Author mixed material New York The Press Syndicate of the University Of Camridge 1989 B3838.png.png Dr. Erhans A Primary Author WIT Primary Author mixed material Yogyakarta Andi 2000 B4399.png.png Seth Stephens Primary Author Davidowitz Additional Author mixed material 9786020612096 Jakarta Gramedia 2018 download_%281%29.png.png Paul Horowitz Primary Author Winfield Hill Additional Author mixed material _ Jakarta Elex Media Komputindo 1982 B3607.jpg.jpg Beddu Amang Primary Author M. Husaini Sawit Additional Author mixed material 9794930695 Bogor IPB Press 1999 B2108.png.png Dwitasari Primary Author mixed material 9786024302412 Yogyakarta Bentang Belia 2018 B2444.png.png Witarto Additional Author mixed material 979333830x Bandung Informatika 2004 B214.png.png